Shipping Information


Delivery Options

Derivations Skincare ships most domestic orders via UPS. UPS shipping options* include:

  • Free standard domestic shipping, delivery within 5 to 7 business days for orders.
  • 3 Day Select, $15
  • 2nd Day Air, $20
  • Next Day Air, $25
  • Please contact info@derivationsskincare.com regarding International orders.

*The cut-off time for picking and shipping orders is 12pm PST, Monday - Friday (excluding holidays), so please choose the appropriate ship method in order to receive your order timely.

Shipping Rules & Restrictions

Some items sold by Derivations Skincare Online require special handling as specified by federal, state and local regulations governing the transport of these items. The method of shipment for these items is dictated by these regulations. At Derivations Skincare Online, we comply with these regulations therefore the shipment of some products to certain locations may not be possible. If this affects your order, we regret any inconvenience and thank you for your understanding. If you wish to provide a physical address in the United States to which we can deliver, we will be happy to ship your full order.

  • Orders are shipped on business days only. Business days are Monday-Friday, excluding federal holidays in the United States
  • Orders with Overnight or 2nd Day Service will be shipped the same day if placed by 1:00 PM EST.
  • Orders with Overnight or 2nd Day Service require a signature upon delivery unless otherwise designated by the recipient. If a signature waiver is in place, Derivations Skincare Online cannot accept responsibility for lost or stolen packages.
  • Overnight or 2nd Day Service is not available for shipments to APO / FPO, P.O. Boxes and certain locations in Alaska and Hawaii.

P.O. Boxes

UPS does not deliver to P.O. Boxes; however, we can ship orders via U.S. Postal Service.

Military Installations

UPS does not deliver to military installations; however, we can ship orders to APO and FPO Boxes through the U.S. Postal Service. Please email our Customer Care team to place an order at info@derivationskincare.com.

Alaska, Hawaii, and U.S. Territories

We ship to Alaska, Hawaii and the U.S. Territories via UPS Ground, 2nd Day Air, and Next Day Air. Regretfully, for these destinations, 3 Day Select is not an available option.

Canada

Derivation Skincare does not ship to Canada at this time.

Other International Locations

If you find that the site is unable to ship to your destination country, please visit our store locator for retail locations near you.

 

Copyright © 2014 Derivations Skincare, Inc. All worldwide rights reserved.